Customer Support
For online rummy gaming, Rummy Ola is a reputable and
trust worthy website/app with top-notch customer service. Therefore,
we suggest that players play rummy on the Rummy Ola app or
we suggest that players play rummy on the Rummy Ola app or
website, as it provides a complaint resolution mechanism in case a
problem comes up.
If you ever encounter issues with digital payments, especially
during a major tournament, Rummy Ola has you covered. We provide
a dedicated customer support team that operates 24/7 to assist you
and resolve any queries you may have. You can reach out to us by
sending your inquiries to support@rummyola.com for professional
assistance
Play Responsibly
It is encouraging to note that various respected sites in India are working to promote ethical gaming. Rummy Ola is a reputable online rummy brand that takes significant precautions to offer a safe and fair gaming experience. We closely enforce age restrictions, allowing only gamers 18 and older to join. In addition, we have comprehensive technologies in place to detect and prevent unfair play. Rummy Ola also highlights the significance of healthy gaming behaviors, routinely urging players to avoid obsessive or compulsive activity, resulting in a platform that promotes its community's well-being and fun.
Only 18+ Year of age are allowed to play this Games. Play Responsibly.
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About Us and
Contact Us
Disclaimer: This website is not allowed for AP, Nagaland, Odisha, Sikkim, and Telangana Users. Please ensure that you are atleast 18 Years Old. By downloading, you accept you are 18+ & agree to our T&C and Privacy Policy.
FAQs
Rummy Ola is a real-money online rummy platform where you can play different rummy variations securely. fair play, and 24*7 Online support.
Yes, Rummy Ola is 100% legal in most states of India except Andhra Pradesh, Telangana, Nagaland, Odisha, and Sikkim.
Yes, new users get a sign-up bonus ₹51 or as per current offer.
Open the app, tap Sign Up, enter your mobile number or email, verify the OTP, and set a secure password. For cash games, complete KYC to unlock deposits and withdrawals.
Go to Wallet > Add Money, choose a payment method (UPI, netbanking, cards, or supported wallets), enter the amount and confirm. Deposits are usually instant but may take longer depending on your bank.
You can withdraw securely to your bank account or UPI. Withdrawals are processed within 24 hours.
Yes, we use encrypted payment gateways and support UPI, Netbanking, Debit/Credit Cards, and Wallets.
Yes, all transactions are encrypted and user data is kept safe.
Rummy Ola offers cash games only in jurisdictions where real-money rummy is permitted by local law. If cash play is not available in your region you can still practice in free tables and join tournaments with virtual chips.
We use industry-standard algorithms and secure shuffling logic to ensure fair play. Our systems include anti-cheat checks, fraud detection and regular audits. If you suspect foul play, please contact support with the table ID and time — we investigate every report.
If you disconnect, our system attempts to reconnect you. If you cannot rejoin, an auto-play or default action may be applied depending on the table rules. Winnings/losses are settled per game rules; contact support with table ID for any disputes.
Yes. You can set deposit/session limits, take cooling-off breaks, or self-exclude from cash play. If you need help, contact support or check our Responsible Gaming page for resources.
Tap the support icon in-app for live chat (available 09:00–00:00 IST). You can also email support@rummyola.vip or use the Contact form on the site. Expect a response within 24 hours for emails and minutes for live chat during peak hours.